Frequently Asked Questions
Everything you need to know about your Ted Dekker experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Returns are free for domestic customers.
How do I find my correct size?
Each product page features a detailed 'Size Guide' button. We recommend comparing these measurements against a similar garment you already own for the best fit.
Are your materials sustainably sourced?
Yes, Ted Dekker is committed to ethical fashion. We use organic cotton and recycled polyester in over 80% of our collections to minimize our environmental footprint.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments via Klarna and Afterpay.
Can I track my order in real-time?
Once your order ships, you will receive a confirmation email containing a tracking link that allows you to monitor your package's journey to your doorstep.